Frequently Asked Questions & Answers


Pack light is the key to a hassle free trip, and be mindful of the weather conditions. For day trips along The Great Ocean Road you will only need a small backpack with your essential items. For 2 and 3 day tours the luggage restrictions is strictly 20Kg.

The pick up times and locations are listed on our website. If your location is not listed here, then the ideal place to meet us is at St. Pauls Cathedral on the corner of Swanston Street and Flinders Street at 7.15 a.m. Please ring our office on 03 9393 1300, 24 hours before your tour to confirm your pick up location and time if you have not already been advised of this.

It is recommended you arrive at your pick up location at least 5 minutes before your scheduled departure time. If the bus has not picked you up within 10 minutes please phone our office on 03 9393 1300, and we will alert our drivers.

The day is packed full of adventure and excitement with many world class highlights for you to enjoy in a relaxed time frame, so you can soak in all the splendours of The Great Ocean Road without the hassle of harsh time restraints. We generally aim to return to Melbourne at approximately 9.00 p.m.

Cancellation within 7 days of departure will result in 50% loss of the ticket price, cancellation or transfer within 48 hours of departure will result in full fare forfeiture. A $25 per person transfer fee applies for any transfer of service within 48 hours to 7 days before departure.

Yes, you certainly can book it on the day.

Children can travel on our tours, we have children costing for our one day tours however for our multi day tours the price is the same as an adult.

We don’t allow children to travel on the Yarra Valley or Mornington Peninsula Winery tours due to alcohol consumption.

Yes all of our guides are first aid trained.

We do our best to cater for all dietary requirements.

We have 18 seaters, 24 seaters and a 34 seater coach. They are all smaller coaches and air-conditioned.

No we don’t however we do a lot of bathroom stops along the way.

Yes. Visit our City Store:

  • Shop 4, Northbank Place, 565 Flinders Street Melbourne, Victoria 3000
  • Phone: 03 9614 3910
  • From Overseas: + 61 3 9614 3910
  • Hours: Monday to Friday: 9.30 am – 12.30 pm and 2 pm – 5.30 pm.
  • Closed: Weekends and Public Holidays.

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